Refund and Return Policy

At Smell Whaat, we want you to be fully satisfied with your purchase. Please review our return and refund guidelines below.

1. Unopened Products:

• For unopened products, you may return the item within 30 days of purchase, but please note a 20% restocking fee will apply.
• The product must be in its original packaging and in resalable condition.
• All returns must be initiated by contacting our customer support team at support@smellwhaaat.com to receive return authorization and instructions.
  
  

2. Opened Products:

• If you experience any issues with the quality or performance of an opened product, please reach out to us at support@smellwhaaat.com. Our team will assist you by reviewing the issue and providing support.

Product Performance Guarantee:

We are confident in the effectiveness of our products. If your product does not perform as advertised, we offer a money-back guarantee.

• Before returning any product under this guarantee, please contact us at support@smellwhaaat.com to confirm the correct application and usage of the product, as many issues may result from improper use.